CozyBerries

Shipping & Returns

Everything you need to know about shipping and returns

Shipping Information

Fast, secure, and reliable shipping options for your little ones' clothing

Shipping Options

Standard Shipping

5-7 business days

Free on orders $50+

Express Shipping

2-3 business days

$9.99

Overnight Shipping

Next business day

$19.99

Shipping Details

Processing Time

1-2 business days for order processing

Secure Packaging

All items are carefully packaged to prevent damage

Delivery Hours

Monday-Friday, 9 AM - 6 PM

Returns & Exchanges

Easy returns and exchanges within 30 days of purchase

Return Policy

30-Day Return Window

Returns must be initiated within 30 days of delivery

Condition Requirements

Items must be unworn, unwashed, and in original packaging

Final Sale Items

Clearance and sale items are final sale and cannot be returned

How to Return

1

Initiate Return

Contact us or use our online return portal

2

Package Items

Use original packaging or similar protective materials

3

Ship Back

Use provided return label or ship to our return center

International Shipping

We ship worldwide to bring adorable clothing to little ones everywhere

North America

US, Canada, Mexico

5-10 business days

Europe

EU, UK, Switzerland

7-14 business days

Rest of World

Asia, Australia, etc.

10-21 business days

Important Notes

  • • International orders may be subject to customs duties and taxes
  • • Delivery times may vary due to customs processing
  • • Some countries may have restrictions on certain items
  • • Contact us for specific shipping rates to your country

Shipping & Returns FAQ

Common questions about our shipping and return policies

How long does shipping take?

Standard shipping takes 5-7 business days, express takes 2-3 business days, and overnight arrives the next business day.

Can I track my order?

Yes! You'll receive a tracking number via email once your order ships. You can also track orders on our Track Order page.

What if my item arrives damaged?

We're sorry to hear that! Please contact us immediately with photos of the damage, and we'll arrange for a replacement or full refund.

Can I exchange for a different size?

Absolutely! Exchanges are free within 30 days. Just follow our return process and specify the new size you'd like.

Do you offer free returns?

Yes! We provide free return shipping for all returns within the US. International customers may be responsible for return shipping costs.